FAQ

We don't have a traditional shop. But ur office is open every day from 9:00 to 20:00 during the camping season in Sweden
1 May - 1 Oct:  9:00 - 20:00 every day
2 Oct - 30 Apr: Open most days

Contact us for more details

We are located in Höör (middle of Skåne. south part of Sweden). We deliver and pickup to/from you directly for a fee of 100SEK. Give us a call or send us an email 12h before pick up/drop off. We will deliver/pick up the order direct to your preferred address around Skåne (South Sweden). Maybe to the hotel there you stay the first night or maybe at the car rental station. It’s completely up to you. Of course you can also pick up/drop off the gear at our office address if you wish to do so.
We offer a free cancellation up to 3 days prior to your arrival, no questions asked.
We will refund all the amount of your order. If a cancellation is made less than 3 days prior to the pick-up date, 50% of the amount will be refunded.
We send a response to every email sent. So if you haven‘t gotten yours yet it will come very soon.
We receive dozens of emails everyday and we try our best to answer as fast as possible but in rare cases, it is possible that you have to wait up to 48h to get an answer. We are sincerely sorry for this delay.
We have a huge quantity of each product in stock and there is no problem to get the product you want at any time. If by any weird happenstance we do not have the product available you have requested, we will alert you right after your order is made, immediately refund you and work with you to find a suitable alternative.
Once you order has been placed, there are no extra fees.
We do not ask for a deposit, we put our trust with our customers 🙂